Complaints & Feedback

Complaints                                                                                                                              Customer service form

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately.

Feedback

If you are interested in providing feedback please contact the surgery and we can register you to be part of the Patient Participation group. This involves contributing to questionnaires or face to face meetings.



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website